Product: Ralphs Customer Care Clear all filters (0 of 16 reviews match)
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I Am 30 years old , I was going to purchase a pack of cigarettes with my Passport Card, and was denied and told I could not purchase them because of some sort of "list" . I have moved out of Mexico and traveled only with this as it is my only form of identification...
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Anonymous
Anonymous

Poor training of the store employee -- just like the clueless person who thought a $2 bill was fake.

1.1
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Ralphs Customer Care
I didn't like
  • Questioned of my identity when i provided my passport card
  • Customer service
  • Denied to purchase item
#1381620
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I have Ralphs right around the corner. It is my store and I shop almost every day. I have noticed the shelves are bare and they don't have the ice cream freezer full. They never carry Dryers strawberry and sometimes I can't find chocolate chip. Two really important...
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3.6
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Ralphs Customer Care
I liked
  • Friendly attitude of grocery store staff
#1303929
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Ralphs - Early morning

Early in the morning they have a lot of people working there but no one is helping you check out. They only had one cashier and the self-service wasn't open at least open the self service
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Ralphs Customer Care
#1223254
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Ralphs - Disrespect

I was waiting line and she told me express lane is open. I knew it but there were more than 15 items on my cart. I told her i have more than 15 items. She said ok you can wait this line if you want and laughed at me. I just followed their rule. I don’t understand why she did that to me. That is really pissed me off.
2.6
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Customer service
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Ralphs Customer Care
#1185948
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Ralphs - Bathroom locked

Regarding various Ralph's markets, there is a new dilemma. Ralph's locks the bathrooms so you cannot use them. What a company. Have you ever seen such an approach towards customer consideration? I di not shop at Ralph's anymore, they di not want you to use the bathroom.
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Ralphs Customer Care
#1102040
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On Sept 9, 2017 at around 9 a.m.I entered the San Pedro, CA Ralph's to get rid of some overflowing change from my coin bucket via CoinStar and pick up a few groceries. Toward the end of the transaction the CoinStar froze & prompted me to ask for help via Customer...
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Anonymous
Anonymous

Typical Ralph's insanity, nothing new.

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Ralphs Customer Care
#1099697
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Ralphs - Violeta

The Ralph's in Sherman Oaks has a arrogant woman working there whose name is Violeta. She tells lies and thinks she owns the store. They do not fire her and the managers do not care. Violeta works in self checkout. Ralph's proves once again that they are a lousy company by keeping her hired.
1.0
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Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Layout of Store
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Product or Service Quality
Value for money
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Ralphs Customer Care
#1093324
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I went to Ralphs Market on 5080 on the corner of Rodeo and La brea, as I waited in the Check out line aile 16 The re wer young Staff members running aroung slapping each other Regardless who or what was around them I found this was a major Sfety Issue due to many...
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Anonymous
Anonymous

They immature fools. They are haphazard idiots. That's Ralph's, a mental institute. I went to a different store to shop. The new store is fine.

Anonymous
Anonymous

They run, yell and scream like nuts. They curse , also. The managers don't care. . Ralph's is a disaster.

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Ralphs Customer Care
#1092450
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Ralphs - Exercise in futility

No matter what you do, they don't listen. You talk to the manager, and you are nothing but a waste of time. You call the number and youvate wasting your time. They have been sued for a 1.1 million dollars or more. They went downhill after the strike. Rotten food and ex employees ranting and raving about the toxic workplace summarises the Ralph"s experience.
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Ralphs Customer Care
#1068853
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I've frequented my local Ralph's (Montezuma Road in San Diego) every two weeks for a couple of years.Every since outlawing grocery bags I take my cooler to purchase two large bags of ice, (again, every two weeks). Today a chubby security guard yelled across the store:...
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Anonymous
Custo

Ralph's is a war machine driving customers out of their business, permanently.

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Ralphs Customer Care
#1061724
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