Ralphs Phone Numbers and Emails

Toll-Free Number:

  • (888) 437-3496

Customer Service:

  • (800) 928-2274
    Coinstar
  • (866) 520-0356
    Floral
  • (800) 576-4377
    Gift Cards
  • (866) 594-3644
    I-Wireless
  • (855) 489-2502
    My Prescriptions
  • (866) 265-8419
    Prepaid Debit Cards

General Info:

  • (213) 452-0840

Media:

  • (513) 762-4000
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Contact Information

Ralphs Website:

Ralphs Help Center:

Corporate Office Address:

The Kroger Co
645 W 9th St
Los Angeles, California 90015
United States

Other Info (opening hours):

Hours:
Monday - Friday 7:00am - 12:00am (EST)
Saturday - Sunday 7:00am - 9:30pm (EST)

Other Location:
The Kroger Co.
1014 Vine Street, Cincinnati,
Ohio, 45202-1100

More contact details

Fax:

+1 310-884-2601

Ralphs Rating Based on 96 Reviews

Rating details

2.3
more details
Customer service
Price Affordability
Product or Service Quality
Website

Rating stats

Rating trend

Summary of Ralphs Customer Service Calls

81 TOTAL
CALLS
02:06 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ralphs?

Payments and Charges Question:

  • “Coupons”
  • “I'm an OTR driver trying to get a copy of my bill of ladings sent to my email address”
  • “Coupon”

Request for Information Question:

  • “Question about deliveries in Hollywood”
  • “Information on delivery”
  • “Some difficulty with local store concerning pick-up. Different stores in same area with different rules”

Return/ Replace Question:

  • “Bad wine Mgr refused return do to store policy”
  • “One of your stores sold me a watermelon that was not eatable an told me that i could not exchange it.do u guys just stole 6 dollars from me an its not the first time”
  • “Returns”

Product/ Service Question:

  • “Expired food sold”
  • “I am your customer for 40 years and I buy a lot of food never received a coupon from you”
  • “Food”

Cards Question:

  • “Gift card”
  • “Shell gas did scan my card”

Employment Question:

  • “W2 form”
  • “Need to verify my employment”

Shipping and Delivery Question:

  • “Never received my food order”
  • “Never received my item and got charged”

Account Question:

  • “Account login employee”
  • “Bc the security would not let me in the store and also would not give me any reason for their acts of racism and harassment”

Staff Question:

  • “Rude staff”
  • “Notify of I made a report of Pissed Off Comments2. Contact the customer service of Ralphs and tell them about your review #1164256 and social media sharing.”

Website/ Application Question:

  • “Online application”

Other Question:

  • “Trouble with app”
  • “Cashier very mean”
  • “To file a complaint”

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