Ralphs

Ralphs is the worst on what is the real price you will be paying for a product. There is the real price, the instant savings, savings with coupons, the Ralphs card savings, and the digital savings.

On Sundays (the day I shop), there is no one to check you out. You must go through the self checkout. The self checkout does not let you know what discounts you will get on your item until you pay. There have been numerous instances in what is listed as the price when shopping is not what is charged at the register.

Each time this happens, you have to prove that Ralphs is wrong. I have complained to the Los Angeles Weights and Measures because this is something that Ralphs should be fined. If you are going to have 6 different price points, then your register better have the right information. Today (2/18) there were mischarges are produce.

Since I did not discover the error until I had paid, I was still expected to walk back to the produce department and prove that the price listed and price charged at the register is wrong. I have already reduced what I purchased at Ralphs to the bare minimum. But the frustration is not worth even the few items I purchase.

And now there is not even a good way to complain to their management. I would rate less than 1 if I could.

The store on G Street in San Diego needs a lot of attention. Main doors closed at night for some unknown reason, despite store still being open for hours, forcing customers to walk up and down a steep parking lot ramp to enter and exit the store.

Night shift supervisor Michelle is rude, arrogant, not smart and incompetent. Prices are way too high and out of control. Face detection of "selected" customers criminalizes the innocent shoppers and has extra surveillance on them for no good reason. Some dangerous homeless people camp out by the store.

I have encountered several expired products still on the shelf for sale.

Unfriendly place in general. Corporate management needs to investigate what is going on there and make necessary changes immediately, especially night shift supervisor.

First and foremost, Ralphs has stooped to a low-level, deceptive tactic of putting a low price in BIG numbers on their in-store sign - only to find out - when you read the small print on it, which please do - that you get the low price only if you buy 3 or more, use your Ralphs shoppers card, and/or a digital coupon, for example. Haagen-Dazs for $2.99 in big numbers, only that's when you have to do these other things, listed in tiny print, to get it.

Otherwise, it's $4.99 or higher each. Very tricky, slick and deceptive even if maybe not illegal. Maybe they figure that once you realize you were hornswaggled that you won't return the item or put it back, you would just pay the full price for it while there. Do not do this - file complaints with the BBB and attorney general for unfair and deceptive practices.

The small-print requirement at purchase should at least be as large as the price on the sign. There is also less in the packages now - always read the net weight and remember what it was so you know when they reduced it again. Same with the pricing which seems to go up daily. I used to shop at Ralphs a lot, now I don't and when I do, it's only the real deals.

Grocery Outlet has got most of my business - they are fair and not deceptive. In fact, they often cite Ralphs inflated prices as being the price that "elsewhere" charges to make their prices look better! Ralphs also does not open most self-checkouts, maybe to save on electricity, leaving long customer lines. They value money over shoppers.

Ralphs is part of the Kroger chain, and I believe from having to use such low morality standards that each one could be in financial trouble. I also noticed second-hand products when buying at Ralphs - product not quite right, that should have been tossed out on the assembly line. Ralphs could and should be better. Regulators should investigate.

Consumers should launch these investigations, too. Do your diligence if/when shopping at Ralphs or Krogers - they have gone rogue!

When I entered the store I saw the large 3.99 sign for 2 lbs of strawberries. When I checked out, I was surprised to find there were errors on my receipt.

That was 7.99. I purposely stand in line for the clerk I recognize who always makes my day with his great attitude. OH NO! YOU MUST HAVE THE RALPHS APP FOR THAT You need the QR code.

I asked if someone there could help me put it on my phone- they handed me a pamphlet on how to do this. The manager said he is forbidden from helping. Next my orange juice appeared to be 3.49- OH NO! That is for 5 bottles.

I can get it at Walmart for 3.98 and not for 4.49 per bottle. The store used to be more busy. This trickiness is not allowed in Ca. Decades ago my Susy's Deals was fined because they kept putting 5.00 items on the $3 rack.

It was such a large fine my favorite store was gone in 60 seconds. POOF! Please stop this irritating deception. No, I did not see the QR symbol on the sign.

Yes it was there. I can go to my other stores and not have this upset. Hollywood Riviera Section is filled with seniors. If you cannot/will not help us there are many other people who will.

I live on Calle Mayor and your store has been a habit.

I already shop other stores as well.

Your store used to be so busy. Do not eliminate your customer base.