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2.7

Last week Sept.24 at approximately 5:10 PM I saw a lady fall in front of the produce area in the main aisle. She went down hard and could not get up.

I stayed with her and notified employees and Security. It took a long time for help to come. Her Husband arrived and she was finally up but dazed. Finally someone came and with just an abrupt "are you OK" began to wipe whatever the liquid on the floor was.

I resumed my shopping and she and her Husband went to fill out an accident report. I found out later that took another long period of time. Her name is Michelle DeSart and I left her with my name and address. She called me yesterday and said no one from Ralphs is returning her calls.

She said she has been emailing Corporate and nothing returned their either. In the mean time she has been in pain and really uncomfortable. I am writing this on her behalf just so there is documentation. I also gave her the phone number of my attorney.

My name is Lynne Goldblum and you can reach me at 310-780-****.

The store in question is on Western Ave. San Pedro.

Reason of review: Poor customer service.

Location: San Pedro, California

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Guest

I was at the Sherman Oaks Ralph's and one of the workers was laughing very loudly and talking to the manager while on break. I was eating food I purchased and I had to call the store phone.

She didn't stop. She did this another time and I called the store phone . The manager told her to stop.

She has black hair , glasses and an insane manner when it comes to loud laughing and projecting her voice. I don't shop there anymore.

Guest

That's Ralphs. Horrible.

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